Using the site www.hedona.hr
Hedona is the owner of the site www.hedona.hr, and when you visit it, we automatically collect certain data and statistical information via our Internet servers or “cookies”. Examples of information about your use of the site include: the most visited and viewed pages and links on our website, time spent on the page, the most popular keywords that lead users to our site, your IP address, statistical and functional cookies, system activities, search engine types etc. The purpose of such processing is to edit our pages in a way that is as efficient and simple as possible for our visitors, or to adapt pages on the site to your needs.
Cookie: Cookie is information that a web server stores in a web browser that writes it to a text file on your computer. This usually happens the first time you visit a site or when you fill out various forms and logins to the website. This text file (cookie) is sent by your browser to the web server every time you request a website. The cookie contains information about the user and its main purpose is to show the user, if possible, web pages tailored to him.
The most important cookies we use are:
- Strictly necessary cookies. They are necessary to ensure the operation of the website for efficiency from a technical perspective.
- Functional cookies. They help us improve your experience by remembering your choices.
- Activity tracking cookies. They collect information about how you use our website and track performance.
- Additional programs for social networks. These cookies are used to connect our customers to our social media channels.
You can restrict, block or delete cookies from this website at any time by changing the configuration of your browser. Please note that by deleting (not accepting) cookies, your user experience may be of reduced value.
For the purpose of data collection, Hedona uses:
– Google Analytics,
– Facebook Pixel,
for the purpose of marketing activities and improving the user experience.
Hedona uses technical and organizational security measures to protect your information. The personal data available to us will be encrypted in the transfer via algorithms. In this way, we provide maximum security for our site and minimize the misuse of data by third parties. Our security measures are continuously improved in accordance with technological developments.
B2C – ( Business To Customer ) Replay to your request
Hedona pays special attention to the users of its products and services. Your loyalty and opinion are extremely important to us, so we encourage you to communicate with us for this purpose.
You can contact us via the contact listed on the website.
Contact information – Director, Production Manager, Commercial Manager
If you contact us, it is possible that we will process your personal data on the basis of your inquiry which represents your consent, for the purpose of the most precise answer to a request, complaint or contact of another kind.
For the stated purposes, we process your personal data that you provide to us on that occasion, which are your name and surname, telephone number, address, e-mail, date of the inquiry and the nature of the inquiry. The period of storage of your personal data depends on the nature of your request that we process while there is a purpose for the same.
B2B – ( Business To Business) Business cooperation with Hedona
If you are our business partner or you are in some other contractual relationship with us, we process your personal data that we need for the purpose of concluding, implementing and executing our contractual obligations. Providing your personal data in this case is a necessary condition for a contractual relationship. We store the data for the duration of our cooperation as well as after the expiration of the same, in the period required by our legal obligations.
These Rules shall enter into force on 15.09.2020.
* Determined on the basis of the relevant decision of the European Commission.